Terms & Conditions
Our website address is: https://www.avoexpress.co.nz. This website is owned and operated by Avoexpress Limited.
Avoexpress is located in Whakamarama, Western Bay of Plenty.
Contact Email: [email protected]
Definitions
‘Customer’ means the person who purchases fruit using your login.
‘Avoexpress’ means www.avoexpress.co.nz.
‘GST’ & ‘Tax’ means Goods & Services Tax chargeable in accordance with the Goods & Services Tax Act 1985.
‘Fruit’ means products for sale on the Avoexpress website.
Overview
By using Avoexpress you agree that you have read, understood and accepted these terms and conditions. All Fruit and other products supplied by Avoexpress will be in accordance with these terms and conditions and Avoexpress has the right to change these terms and conditions from time to time.
Avoexpress has the discretion to decline any order placed or cancel any order for any reason.
Customers are liable for every order made under their login.
Avoexpress takes steps to ensure the information provided on its website is correct, however there is no warranty in this regard and Avoexpress will not be liable for any error or omission. All photos show a representation of appearance of the product, but there is likely to be variations within a variety.
The customer will pay Avoexpress for the Fruit ordered at the price displayed on the website at the time the order is submitted together with all shipping costs.
Shipping Costs are determined by location, and whether the delivery address is rural. Shipping Costs are calculated per box.
In the event the customer has selected an incorrect shipping option, Avoexpress reserves the right to refuse or cancel the order, or to charge for any additional shipping costs. The customer will be notified if there is any additional delivery charge for their order.
The prices of fruit and shipping costs are in New Zealand currency and are inclusive of GST.
If Avoexpress is unable to supply the fruit ordered, Avoexpress will refund the Customer’s payment or provide a similar alternative on customers approval.
In the event the customer has selected an incorrect shipping option, Avoexpress reserves the right to refuse or cancel the order, or to charge for any additional shipping costs. The customer will be notified if there is any additional delivery charge for their order.
The prices of fruit and shipping costs are in New Zealand currency and are inclusive of GST.
If Avoexpress is unable to supply the fruit ordered, Avoexpress will refund the Customer’s payment or provide a similar alternative on customers approval.
Customers must pay for the fruit purchased either by internet banking or by credit card before their order will be dispatched.
The Customer is liable for all costs associated with debt collection.
Avoexpress does not keep on record any customers credit card details.
Avoexpress uses WooCommerce Payments + Stripe for processing all credit card transactions securely.
Avoexpress reserves the right to withhold delivery of any product for any reason whatsoever.
Deliveries will be made to the address and location the customer has identified on the order and once left at the specified address the fruit will be deemed to be delivered.
The customer will ensure Avoexpress or its agent is able to deliver where instructed by the Customer.
Avoexpress endeavours to dispatch all orders within three working days. If a customer has not received an order within five working days of having placed the order, they are required to contact Avoexpress. In the event the customer receives an incorrect order the customer is required to notify Avoexpress within 24 hours of receipt and failure to do so will deem acceptance of the fruit delivered by Avoexpress. If the customer contacts Avoexpress within 24 hours Avoexpress will arrange for replacement with the correct fruit.
Avoexpress is not liable for any loss, damage or injury arising directly or indirectly from any fruit. Avoexpress is not liable for any consequential injury or loss of any kind arising from the customer’s use of Avoexpress or the delivery or failure to deliver fruit.
Privacy
We collect personal information from you, including information about your, name, contact information and purchase information. We collect your personal information in order to provide an expedient shopping experience. We keep your information safe by storing it in encrypted files and only relevant staff can access it.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at [email protected]
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email. We do not share your data with external entities.
How long we retain your data
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.